GAME SUSPENDED - Print Issue | General Discussion | Forum

A A A
Avatar

Please consider registering
Guest

Search

— Forum Scope —






— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed
Topic Rating: +3 Topic Rating: +3 (3 votes) 
sp_TopicIcon
GAME SUSPENDED - Print Issue
Avatar
Steve

Game Admin
Level 10
Forum Posts: 1128
Member Since:
December 1, 2015
sp_UserOfflineSmall Offline
1
August 30, 2024 - 6:54 pm
sp_Permalink sp_Print
0

I thought I would start a new thread for this as it's clearly a bit more than a 'printing problem' so I wanted to explain what has been happening, how I have been trying to resolve the problem and when I can restart the game.

In a nutshell the Summit software is legacy software, it runs on a Windows 98 PC connected to a HP LaserJet 4+ printer which prints at 14 pages per minute and prints 800+ pages in one session. The PC has no network or internet connection.

I went to my normal supplier to order replacement cartridges for the printer only to find that they had discontinued them. So I found them at another supplier who said they had them in stock and ordered two which they delivered.

Printing the last League to go out, League 3 Week 22 the ink ran out as I was printing the last of the turnsheets. I didn't bother to change the print cartridge as the printed turnsheets are not sent back anyway.

Roll on a few days I process League 1 Week 18 and plug one of the new cartridges in. It won't print and neither will the other. I order from a different supplier and they say after a few days that they have sourced an original HP cartridge and will send that to me. I put it in the printer and it dumps the entire toner contents inside the machine on the first attempt to print a page. I'm still cleaning it. I'm also still fighting for refunds as they want photos and descriptions and goodness knows what else.

I've learned a lot about these cartridges now... firstly that they have a shelf life of around 3 years and HP stopped manufacturing original toner cartridges more than 15 years ago so obviously these suppliers without stock are finding someone somewhere who has 15+ year old boxes on the back of a shelf somewhere just to fulfill my order on their accounts.

Also that these items are dropshipped. So basically if you buy from 'Buy A Cartridge.com' then they don't stock any themselves. They just pass your order on to a importer who sends it out and 'Buy A Cartridge' has no other involvement. So basically this means that at the moment the cartridges are on a cargo ship somewhere between here and China and once one supplier gets them in stock they all will.

I have looked at alternatives ie connecting my other printers to the Summit PC but drivers are not available. I have looked at sourcing different printers that Windows 98 can cope with but they either have the same ink supply problem or are usually Epson dot matrix which simply won't do the job even temporarily.

So what next? I have one supplier whose customer service has been superb and that will be my main supplier from now on for all print supplies. They haven't sent me any expired product as the others did but have kept me informed all the way. They say that the ETA for new cartridges is 20 September but is more than likely to be before that. I have no reason to disbelieve that as they have been up front with me all along.

Obviously once this new stock is available I will order several and keep a couple in hand. A cartridge lasts a couple of months of printing Summit so if I have two in hand that I know are fresh stock it should negate any future supply problems. It's not an issue I had anticipated but it's a simple fix.

If anything changes I will post on here but I hope this rather lengthy explanation will let you all know what has been and is likely to be happening.

Thanks ... Steve

Test Signature1
Test Signature 2

Avatar
coolcol

First Team Star
Members
Level 9
Forum Posts: 3217
Member Since:
December 27, 2015
sp_UserOfflineSmall Offline
2
August 31, 2024 - 7:06 am
sp_Permalink sp_Print
0

So what your basically saying Steve is if your printer packs up which obviously is over  30 yrs old then summit is finished as you won’t be able to get turns out which is worry for all of the current players 

League 1
Anwick Avengers (556) Cup Winners Season 12&13
Quebec Rangers Division 1 champions season 9&12 (571
)
League 3
Blue Anchor Utd (1257)
Div 2 champions And Cup winners season 1
Trophy winners season 2 Premier League
Champions season 3&4

Avatar
Steve

Game Admin
Level 10
Forum Posts: 1128
Member Since:
December 1, 2015
sp_UserOfflineSmall Offline
3
August 31, 2024 - 10:27 am
sp_Permalink sp_Print
0

coolcol said
So what your basically saying Steve is if your printer packs up which obviously is over  30 yrs old then summit is finished as you won’t be able to get turns out which is worry for all of the current players   

No, I can simply buy the same printer again. There are plenty available refurbished. The one I use now is not the original one.

Test Signature1
Test Signature 2

Avatar
garyc
worthing

International Player
Members
Level 10
Forum Posts: 4503
Member Since:
December 27, 2015
sp_UserOfflineSmall Offline
4
August 31, 2024 - 10:47 am
sp_Permalink sp_Print
0

Thank you for the update steve, I’m sure all will be resolved soon.i have no knowledge about this kind of stuff 

thank you for your efforts 

Hannahs 518 lg1( Premier lg champions in season 4)
Worthing Allstars 525 lg1
Bad Losers 578 lg2
Worthig fc 614 Lg2
Emley Town 99 club 1230 Lg3
Worthing REBELS club 1272 lg3

Avatar
pavo

Youth Team Sub
Members
Level 1
Forum Posts: 10
Member Since:
May 2, 2023
sp_UserOfflineSmall Offline
5
August 31, 2024 - 12:29 pm
sp_Permalink sp_Print
0

Hello Steve,

Has the avenue ever been explored with an I.t professional/programmer about moving the game exe from Windows 98 to the latest version of windows?

Games can be moved and ported. Would mean a new printer could be purchased with a very easy supply of inks. The game would run quicker on new hardware and it would future proof the game and the business.

Thanks

Steve said

No, I can simply buy the same printer again. There are plenty available refurbished. The one I use now is not the original one. 

Avatar
Beesley

First Team Regular
Members
Level 8
Forum Posts: 1996
Member Since:
December 27, 2015
sp_UserOfflineSmall Offline
6
August 31, 2024 - 12:58 pm
sp_Permalink sp_Print
0

Dp

Steve said

No, I can simply buy the same printer again. There are plenty available refurbished. The one I use now is not the original one.  

Does a new one come with ink? Spare be handy and we are back

Martin
The Wonder Stuff (517) - 5 time Premier League One Champions
Massive Attack (635) league 2

The Bluetones (1220) league 3

Avatar
Fincer Athletic
Devon

First Team Sub
Members
Level 7
Forum Posts: 1240
Member Since:
December 27, 2015
sp_UserOfflineSmall Offline
7
August 31, 2024 - 3:52 pm
sp_Permalink sp_Print
0

pavo said
Hello Steve,

Has the avenue ever been explored with an I.t professional/programmer about moving the game exe from Windows 98 to the latest version of windows?

Games can be moved and ported. Would mean a new printer could be purchased with a very easy supply of inks. The game would run quicker on new hardware and it would future proof the game and the business.

Thanks

  

Thanks for the update, it sounds like you have your hands full.

Can I add to what Pavo said - my ink costs have crashed since I moved to bottled ink with a new printer.  I should have done it a long time ago.  You must print much more than I do, so this may offset any costs of moving the game?

Fincer Athletic [572]
Getting by in the top flight

Avatar
Milopa

Reserve Team Hopeful
Members
Level 2
Forum Posts: 164
Member Since:
March 11, 2021
sp_UserOfflineSmall Offline
8
August 31, 2024 - 8:23 pm
sp_Permalink sp_Print
0

Sounds very stressful steve, not what you need after the last few months you have had!

Thanks for all your hard work.

Just a thought in this day an age can everyone not revert to electronic versions? Is there not any way we can do it that way. People can print there own copies and that could save you alot of costs?

If this is doable.

L1 Bristol Robins 575
L2 Kingswood Town 621
L3 AFC Bristol 1251
07312272588

Avatar
Beesley

First Team Regular
Members
Level 8
Forum Posts: 1996
Member Since:
December 27, 2015
sp_UserOfflineSmall Offline
9
September 3, 2024 - 7:10 am
sp_Permalink sp_Print
0

Alot like the letter in the post its play by mail.

The website is still can't be used by phone, it's very slow. Steve any chance of sorting that 

Martin
The Wonder Stuff (517) - 5 time Premier League One Champions
Massive Attack (635) league 2

The Bluetones (1220) league 3

Avatar
El Diablo

Reserve Team Player
Members
Level 2
Forum Posts: 269
Member Since:
January 21, 2022
sp_UserOfflineSmall Offline
10
September 3, 2024 - 9:30 pm
sp_Permalink sp_Print
0

Beesley said
Alot like the letter in the post its play by mail.

The website is still can't be used by phone, it's very slow. Steve any chance of sorting that   

I’m one of those people who likes to get the letter in the post, but for the next few weeks (until these cartridges have been received) can we not just have the turns emailed out to keep the leagues ticking along in the meantime. 

I’m sure I’ve seen Steve say that everyone sends their turn in via the site, so he does have email addresses for everyone. Am I correct in saying this Steve? And if so, is this an option?

Also as stated above, the site is frightfully slow when using my mobile so as such I’ve been hesitant to send my L3 turns in as it literally can take between 5-10 minutes for a page to load up which doesn’t fill me full of confidence when trying to send in a turn as a) it takes sooo long & b) with such a timelag, I’m not sure if it will be received. 

Is there any progress/timeframe in resolving this issue?

El Diablo
Harchester United (558) League 1, Division 2
White City (598) League 2, Division 3
Brompton Hotspur (1223) League 3, Division 2
Jabroni Drive (1260) League 3, Division 3

Avatar
GraHewitt
Thatcham

First Team Regular
Members
Level 8
Forum Posts: 2038
Member Since:
December 28, 2015
sp_UserOfflineSmall Offline
11
September 3, 2024 - 9:50 pm
sp_Permalink sp_Print
0

Please someone correct me if I'm wrong but do the turns need to be printed and scanned before they can be attached to emails? 

If so they can't be emailed. 

I'm sure I read that somewhere in a post. 

Rowley Rockets (552) Lge 1.

Avatar
trickytree
Reading

Reserve Team Star
Members
Level 3
Forum Posts: 442
Member Since:
June 3, 2021
sp_UserOfflineSmall Offline
12
September 4, 2024 - 9:22 am
sp_Permalink sp_Print
0

GraHewitt said
Please someone correct me if I'm wrong but do the turns need to be printed and scanned before they can be attached to emails? 

If so they can't be emailed. 

I'm sure I read that somewhere in a post.   

That’s my understanding too. There’s nothing to email until it has been printed and scanned.

League 1 - Abingdon Athletic [529]
League 1 - Southwell Reds [570]
League 2 - Garibaldi Trees [606]
League 3 - Wapping FC [1253]

Avatar
steven77

Reserve Team Sub
Members
Level 3
Forum Posts: 217
Member Since:
July 30, 2020
sp_UserOfflineSmall Offline
13
September 4, 2024 - 10:28 am
sp_Permalink sp_Print
0

Yeah I get them emailed (my wife got fed up of the paper around the house!) and it’s a scan of a printout.  I don’t know if a PDF creator tool is an option?

Urmston Squirrels (531) League 1

Urmston Nomads (611) League 2

West Shon United (1262) League 3

Avatar
Steve

Game Admin
Level 10
Forum Posts: 1128
Member Since:
December 1, 2015
sp_UserOfflineSmall Offline
14
September 6, 2024 - 4:02 pm
sp_Permalink sp_Print
0

There is no update at the moment. The ETA for new cartridges is still 20 September. I have League 1 ready to print but cannot start on the others until that is printed and shut down.

Just to confirm I have to print the turns and scan them in order to email.

Regarding moving the game onto a new PC, I'm sure I looked into this in the past but I will have a word with my I.T. department (the computer shop in town!) next week

One piece of good news..... the slow loading website is fixed, it was a software issue.

Steve

Test Signature1
Test Signature 2

Avatar
Fincer Athletic
Devon

First Team Sub
Members
Level 7
Forum Posts: 1240
Member Since:
December 27, 2015
sp_UserOfflineSmall Offline
15
September 7, 2024 - 3:34 pm
sp_Permalink sp_Print
0

Thanks for the update.

Moving SSL to modern software would also make is more valuable if you want to sell it any time.  

Fincer Athletic [572]
Getting by in the top flight

Avatar
Beesley

First Team Regular
Members
Level 8
Forum Posts: 1996
Member Since:
December 27, 2015
sp_UserOfflineSmall Offline
16
September 7, 2024 - 8:16 pm
sp_Permalink sp_Print
0

Another two weeks! 20th is a Friday to boot I trust you will work that weekend! 

Martin
The Wonder Stuff (517) - 5 time Premier League One Champions
Massive Attack (635) league 2

The Bluetones (1220) league 3

Avatar
pavo

Youth Team Sub
Members
Level 1
Forum Posts: 10
Member Since:
May 2, 2023
sp_UserOfflineSmall Offline
17
September 7, 2024 - 8:41 pm
sp_Permalink sp_Print
0

Steve said
I thought I would start a new thread for this as it's clearly a bit more than a 'printing problem' so I wanted to explain what has been happening, how I have been trying to resolve the problem and when I can restart the game.

In a nutshell the Summit software is legacy software, it runs on a Windows 98 PC connected to a HP LaserJet 4+ printer which prints at 14 pages per minute and prints 800+ pages in one session. The PC has no network or internet connection.

I went to my normal supplier to order replacement cartridges for the printer only to find that they had discontinued them. So I found them at another supplier who said they had them in stock and ordered two which they delivered.

Printing the last League to go out, League 3 Week 22 the ink ran out as I was printing the last of the turnsheets. I didn't bother to change the print cartridge as the printed turnsheets are not sent back anyway.

Roll on a few days I process League 1 Week 18 and plug one of the new cartridges in. It won't print and neither will the other. I order from a different supplier and they say after a few days that they have sourced an original HP cartridge and will send that to me. I put it in the printer and it dumps the entire toner contents inside the machine on the first attempt to print a page. I'm still cleaning it. I'm also still fighting for refunds as they want photos and descriptions and goodness knows what else.

I've learned a lot about these cartridges now... firstly that they have a shelf life of around 3 years and HP stopped manufacturing original toner cartridges more than 15 years ago so obviously these suppliers without stock are finding someone somewhere who has 15+ year old boxes on the back of a shelf somewhere just to fulfill my order on their accounts.

Also that these items are dropshipped. So basically if you buy from 'Buy A Cartridge.com' then they don't stock any themselves. They just pass your order on to a importer who sends it out and 'Buy A Cartridge' has no other involvement. So basically this means that at the moment the cartridges are on a cargo ship somewhere between here and China and once one supplier gets them in stock they all will.

I have looked at alternatives ie connecting my other printers to the Summit PC but drivers are not available. I have looked at sourcing different printers that Windows 98 can cope with but they either have the same ink supply problem or are usually Epson dot matrix which simply won't do the job even temporarily.

So what next? I have one supplier whose customer service has been superb and that will be my main supplier from now on for all print supplies. They haven't sent me any expired product as the others did but have kept me informed all the way. They say that the ETA for new cartridges is 20 September but is more than likely to be before that. I have no reason to disbelieve that as they have been up front with me all along.

Obviously once this new stock is available I will order several and keep a couple in hand. A cartridge lasts a couple of months of printing Summit so if I have two in hand that I know are fresh stock it should negate any future supply problems. It's not an issue I had anticipated but it's a simple fix.

If anything changes I will post on here but I hope this rather lengthy explanation will let you all know what has been and is likely to be happening.

Thanks ... Steve  

I wouldn't  think the local computer shop would nesessary have the skills or know how to transfer or even rewrite code so that software could work on later versions.

You would need to hire a software developer. Could be done.

Avatar
RichieGreen

Youth Team Player
Members
Level 3
Forum Posts: 23
Member Since:
August 1, 2017
sp_UserOfflineSmall Offline
18
September 9, 2024 - 8:55 am
sp_Permalink sp_Print
0

Steve,

I work in IT. Have worked in the past as a software developer/analyst currently a Data Specialist.

If you have a copy of the sourcecode that Summit is run from I would be happy to give it a look over and see if it would be within my capabilities to rewrite in a more up to date set up.

You have my email address if you want to follow this up.

Cheers.

Avatar
Geezer
Cranbrook , Devon

Youth Team Regular
Members
Level 0
Forum Posts: 41
Member Since:
June 26, 2024
sp_UserOfflineSmall Offline
19
September 9, 2024 - 4:02 pm
sp_Permalink sp_Print
0

Hi Steve 

 

Any more news on when the game will start again. I am missing playing it. I have two teams . But put in for a new team a while ago. 

Geezer

Belton Broncos.
Division 3.
League 3.

Cranbrook Pirates 
Division 2.
League 1.

Avatar
Steve

Game Admin
Level 10
Forum Posts: 1128
Member Since:
December 1, 2015
sp_UserOfflineSmall Offline
20
September 9, 2024 - 9:49 pm
sp_Permalink sp_Print
0

Beesley said
Another two weeks! 20th is a Friday to boot I trust you will work that weekend!   

I'm working on the assumption that this is the date they expect to receive a shipment therefore it still has to be sent out to me. However they do constantly say it could be earlier if so then I will print that weekend for sure

Test Signature1
Test Signature 2

Forum Timezone: Europe/London

Most Users Ever Online: 305

Currently Online:
25 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Members Birthdays
sp_BirthdayIcon
Today: None
Upcoming: None

Top Posters:

garyc: 4503

Darren O: 3645

coolcol: 3217

Carlos13: 3049

GraHewitt: 2038

Beesley: 1996

genghis82: 1924

Mr G: 1822

Richard: 1594

Nathan: 1567

Newest Members:

SteveH

CanaryDDT45

davehotshot

Andy G92

MagicMoz

hughesy11

Geezer

Palace Eagles

Jim555

Stocko

Forum Stats:

Groups: 1

Forums: 5

Topics: 6188

Posts: 41051

 

Member Stats:

Guest Posters: 2

Members: 190

Moderators: 0

Admins: 1

Administrators: Steve